Frequently Asked Questions

  • You can register for free on our website through four options:
    • Manual registration using your email and creating a password.
    • Login with Google.
    • Login with Apple.
    • Login with Facebook.

  • Yes, you can register and start using the platform without needing a bracelet, physical card, or any of our NFC devices. However, you will need these devices to fully utilize the functionality of sharing information physically.

  • If you forget your password, just click on "Forgot your password?" on the login page and follow the instructions to reset it.

  • Yes, you can update your email address from your account settings within the platform.

  • Yes, when you register, you can use the platform with limited access to features without needing to purchase a paid membership. You can also access more features by upgrading to a subscription plan.

  • Yes, you can log in to your account from any device with internet access, whether it's a computer, tablet, or mobile phone.

  • It is not possible to transfer the account to another person. However, you can change your account information if you wish.

  • We recommend verifying your email to activate your account and access all functionalities without restrictions.

  • You do not need to install any app, as the entire platform is used through the web.

  • No, each email can be associated with only one account. If you need more accounts, you will have to use different emails.

  • The platform is compatible with any device that has internet access and a modern browser (Google Chrome, Safari, Firefox, etc.).

  • Yes, the platform is fully accessible from mobile phones without the need for a specific app.

  • Yes, our bracelets and cards are dual technology (NFC and QR code), so they are compatible with most modern smartphones that support NFC or can read QR codes.

  • Yes, you can share information via the QR code, so people without NFC devices can access the information by scanning the code with their mobile phone.

  • The platform is compatible with all standard NFC reading devices, making it easy to interact with our cards, bracelets, and other devices with this technology.

  • Yes, the platform works on all popular desktop operating systems such as Windows, MacOS, and Linux.

  • Yes, it works seamlessly with browsers like Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

  • You can integrate the platform with other NFC devices; it is not necessary to exclusively purchase our company's products.

  • Yes, the platform has direct integration with PayPal, Stripe, and Square, making it easy to collect and manage payments.

  • No, the platform requires an internet connection to access and share information via the web.

  • We offer various membership plans, from a free plan with limited features to premium plans that include full access to all features.

  • Yes, you can choose to pay annually and get a discount compared to monthly payments.

  • The plans vary based on features such as the amount of information you can store, access to integrations with platforms like Google Meet, Zoom, and Microsoft Teams, as well as access to database exports and other exclusive tools.

  • You can upgrade your plan directly from the user dashboard on the platform. Just select the plan you want and make the payment.

  • Yes, payments are recurring on a monthly basis, but you can also pay annually with a discount.

  • Yes, you can cancel your subscription at any time from your account and you will continue to enjoy the benefits until the billing cycle ends.

  • If you do not make the payment, your account will be downgraded to the free version with limited features or suspended until you regularize the payment.

  • Invoices are generated automatically after each payment. You can download them from the "Billing" section in your account.

  • Yes, you can update your payment method at any time from your account on the platform.

  • Yes, we offer discounts on annual payments and promotions from time to time. We recommend staying tuned to our updates or subscribing to our newsletter.

  • The platform integrates with Google Sheets, Google Calendar, Google Meet, Zoom, Microsoft Teams, Stripe, Square, and PayPal.

  • You can connect your Google Sheets account from the "Integrations" section on the platform. Once connected, you can export data from the platform directly to your spreadsheets.

  • Yes, you can integrate Google Calendar to schedule events or reminders directly from the platform.

  • Once inside your account, you can easily connect Google Meet in the "Integrations" section and associate your credentials to use the platform seamlessly during your meetings.

  • Yes, you can generate payment links through PayPal, Stripe, or Square for events, meetings, or product sales.

  • Yes, the integration with Zoom allows you to make video calls directly from the platform. Additionally, you can set up and manage appointments in the appointment module to allow people to book time with the card or bracelet owner. All from the same interface!

  • Yes, you can export user databases in formats like Excel, Google Sheets, TXT, or CSV, making it easy to use for email marketing campaigns or other commercial purposes.

  • No, the integration is simple. Just follow the steps provided in the integrations settings section and connect your account.

  • Currently, only the mentioned platforms (Google Sheets, Google Calendar, Google Meet, Zoom, Microsoft Teams, PayPal, Stripe, Square) are officially integrated, but we are working on expanding our options.

  • Currently, the platform does not offer direct integration with CRMs or custom software, but we are evaluating the possibility of adding these options in the future.
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