iDtacc® Privacy Policy

Last updated: April 2025

At iDtacc®, we are committed to protecting our users’ privacy and being fully transparent about how we collect, use, and safeguard your personal information. This policy aims to clearly and thoroughly explain what data we collect, for what purpose, how it is used, who we share it with, and what measures we implement to protect it. By using our website www.idtacc.com (hereinafter referred to as the “Site”), you agree to the terms of this policy.


1. Personal Information We Collect

1.1 Device Information

When you visit our Site, certain technical information is automatically collected to better understand how you interact with our platform and to improve your experience. This includes:

  • Browser used: Helps us optimize the Site layout for your specific browser.
  • IP address: Used to identify the country of access and help prevent fraud.
  • Time zone: Allows content and notifications to display in your local time.
  • Installed cookies: Store browsing preferences, interaction history, and assist with personalization.
  • Pages visited, search terms, interaction with the Site: We analyze this data to identify the most useful content and improve Site performance.

Technologies used:

  • Cookies: Small files that track your browsing activity and help with features like auto-login.
  • Log files: Record events such as clicks or errors to detect and fix issues.

1.2 Order Information

When you make or attempt to make a purchase, we collect the necessary information to process your order and facilitate delivery:

  • Full name: To properly associate the order.
  • Billing and shipping addresses: Essential for product delivery and issuing legal invoices.
  • Payment information: Processed securely to complete the purchase.
  • Email and phone number: Used to send confirmations, shipping alerts, or resolve issues.

1.3 Voluntary Information

Data you provide directly:

  • Account registration: Includes your email address and a secure password.
  • Social login: Such as Google or Facebook, to ease access.
  • Inquiries or comments via email: We store this information to appropriately follow up on your requests.

2. Use of Information

The data collected is used for various legitimate purposes, including:

  • Order processing: From payment to product delivery.
  • Effective communication: Responding to inquiries, sending order updates or policy changes.
  • Fraud prevention: Verifying the authenticity of purchases and detecting suspicious behavior.
  • Site optimization: Through user behavior analysis.
  • Personalized advertising: Based on your behavior and interests, we may show relevant promotional content.

2.2 Google Account Data

If you connect your Google account to our services, we use this connection to:

  • Create events in Google Calendar or schedule meetings via Google Meet related to our services.
  • Export data to Google Sheets for information management.

We strictly comply with the Google API Services User Data Policy, including the “Limited Use” clause.


3. Protection Mechanisms

We implement advanced technical and organizational measures to safeguard your information:

  • SSL (Secure Socket Layer) encryption: Protects data in transit.
  • At-rest encryption: Secures data stored on our servers.
  • Access control and authentication: Only authorized personnel can access sensitive data.
  • Audits and compliance: Aligned with international standards such as the GDPR (European Union) and CCPA (California).
  • Cloudflare protection: Against DDoS attacks, malicious traffic filtering, and web application firewall.

4. Data Sharing

We only share your data with third parties in the following cases:

  • Service providers: Such as payment processors, cloud servers, or analytics tools.
  • Google Analytics: To better understand Site usage and improve our services.
  • Legal requirements: If requested by authorities under applicable laws.
  • Business processes: In the event of a merger, sale, or acquisition of assets.

5. “Do Not Track” Signals

Some browsers allow users to send “Do Not Track” signals. Currently, we do not alter our practices based on such signals as there is no consistent industry standard for compliance.


6. Data Retention

We retain your personal information only for the time strictly necessary for the purposes outlined in this policy or as required by law. Once that period ends, your data is securely deleted.


7. User Rights

You have rights concerning your personal information, which you can exercise by contacting us:

  • Access: Know what data we hold about you.
  • Correction: Update incorrect information.
  • Deletion: Request your data be deleted.
  • Portability: Receive your data in a portable format.
  • Objection: Refuse the use of your data in certain cases.

Contact: [email protected]


8. Minors

The Site is not intended for individuals under 18 years of age. If we detect personal data from minors, we will promptly delete it.


9. Policy Updates

We may update this policy occasionally to reflect changes in our practices or applicable laws. Any significant changes will be communicated via a visible notice on the Site.


10. Contact

If you have questions, comments, or wish to exercise your rights, you can contact us at:

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